❓ Frequently Asked Questions
Q1. What is the minimum order quantity?
Sample orders, trial orders and LCL orders are acceptable under different terms of trade. FOB / CIF: at least 20'fcl. Mixed projects are acceptable.
Q2. Once an order is placed, how long will it take to manufacture?
It depends on the quantity of the order. We ship most online wholesale orders within 5-15 days after receiving payment.
Q3. Do you guarantee the products?
The 18 months warranty is valid when used correctly. We will provide free components during the warranty period.
Q4. What's your delivery time?
Sample order, trial order, LCL order: about 5-15 working days. Mass production: about 20-35 working days or to be negotiated based on specific requirements.
Q5. What are the terms of payment?
Our standard terms are 100% T/T in advance before shipment for initial orders.
Q6. Are the drives suitable for variable applications?
Yes, our drives are suitable for elevator special, textile special, and constant torque universal applications, supporting both V/F and Vector control.